FAQs

Q: There is white frosting on my candle/wax melt, what is this? Is it safe?
A: As I use natural soy wax in my products, this is simply the soy attempting to return to its natural crystallised state after it has been melted down. It is purely cosmetic and it does not affect the quality or scent throw of your product. We do try to combat this but as soy is a natural product it does still happen.

Q: Where are you based?
A: We are based in the outer edge of Melbourne, Australia.

Q: How much is local domestic shipping?
A: Anywhere in Australia shipping is $10AU for orders under $75 and free for orders over $75AU.